What is a CRM
CRM stands for Customer Relationship Management. The core idea is simple: keep useful context about people so you can show up consistently.
Read moreGood notes after conversations
Good conversation notes are not transcripts. A few clear lines are enough to bring the right context back when you reconnect.
Read moreFollow ups you actually send
Good follow ups are small. You do not need perfect messages, you need a next step that feels easy.
Read moreTags that actually help
Tags help when they make you faster. A small set of clear tags beats a complex system every time.
Read morePrivacy and contact notes
Contact details and notes are personal data. It helps to decide deliberately what you store and how you write it.
Read moreKeeping order after events
After an event the forgetting starts quickly. A small routine helps you keep the few contacts that truly mattered.
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